Skip to content


Voice over Internet Protocol (VoIP) is a technology that enables voice communication and multimedia sessions over the Internet, converting analog audio signals into digital data. Its primary advantage lies in significant cost savings for businesses, as VoIP usually features lower rates for domestic and international calls compared to traditional phone systems.

proactive, all-in-one solution

Round-the-clock management

Our VoIP Service offers a comprehensive, all-in-one solution that replaces traditional phone lines and systems, all at a lower cost than your current services. SBi Business provides proactive, round-the-clock management of your telephone service to ensure reliability.

This is done remotely and on-site, with the assistance of local technicians.


VoIP brings many benefits to businesses, from significant cost savings on phone bills to seamless integration of communication tools. SBi’s tailored VoIP services offer even more advantages:

  • Cost-effective alternative to traditional phone services, seamlessly replacing your current phone bill while retaining existing numbers
  • Versatile usage: accessible anywhere with an Internet connection, compatible with handsets, computers, tablets, and smartphones
  • Utilizes the most secure and advanced technology, minimizing reliance on local internet infrastructure
  • Flexibility with an array of impressive features and handset options tailored to suit your business needs
  • Comprehensive range of cloud, hybrid, and on-premise solutions
  • Customized solutions customized to enhance and optimize your business operations

SBi seamless integration

The SBi process for VoIP

Take a look at the process for someone interested in working with our VoIP services:

Clients interested in our VoIP services start with a needs assessment, evaluating communication requirements, existing infrastructure, and desired features. Expert consultations then tailor the VoIP solution to meet specific business needs.

Following the assessment, SBi crafts a personalized VoIP solution proposal, encompassing recommendations for hardware, software, and system integration, along with a detailed cost breakdown and implementation timeline.

Upon client approval, the implementation phase begins. SBi initiates the configuration of the VoIP system, which may entail hardware setup, software configuration, and seamless integration with existing communication tools or applications. Additionally, SBi facilitates the porting process with your current provider, enabling the retention of phone numbers if desired.

To ensure a smooth transition, SBi provides comprehensive training for end-users. This covers the use of VoIP devices, features, and any associated applications, empowering employees to make the most of the new communication system.

Rigorous testing is conducted to ensure the quality and reliability of the VoIP system. SBi tests call quality, system responsiveness, and compatibility with various devices and network conditions.

SBi VoIP services include continuous support to address any issues, troubleshoot problems, and ensure the optimal functioning of the system. Regular maintenance is conducted to apply updates and enhancements, keeping the VoIP solution up-to-date and secure.

As business needs evolve, our VoIP services are designed to scale easily. Whether adding new users, expanding features, or integrating additional communication tools, we work with clients to ensure their VoIP solution aligns with their growing requirements.

VoIP services often provide cost savings compared to traditional phone systems. Our solution may include features like international calling at reduced rates, unified communications, and efficient use of bandwidth, contributing to overall cost savings for all your communication needs

additional services

Our high availability networks, local support, and dedicated offices show our commitment to providing top-tier solutions that close the digital divide once and for all.

From mobile solutions to dedicated internet, SBi offers top-tier services.

contact us

We’re here to answer any questions you may have about SBi Business or the services we provide.

Back To Top